See What Our Customers Have to Say

After 20 years, I finally decided to replace my water softener which hasn’t been working for years. I interviewed several companies and finally ended up selecting San Antonio Water Solutions. Mike and Jennifer showed up at my house on time and were eager to teach me about the incredible line of products that they have. The were extremely professional, Highly Knowledgeable and exceptionally customer service oriented. My water tested at 14 grains per gallon (gpg) which totally explained why I had lime scale build up on my faucets, spotty dishes and itchy/dry skin after showers. Mike and Jennifer educated me on the overall theory of my problem and offered several options for a viable solution. After going over everything with great detail, we talked about equipment reliability, warranty, maintenance and cost. All the information was straight forward without any gimmicks or hard to understand warranty (Parts and Labor). After I found out that they were affiliated with Pentair, honestly, I was already sold but my wife and I still had to go over all the pros and cons before solidifying our decision. The reason I was sold is because my pool equipment is Pentair and I absolutely love it. It is a state-of-the-art piece of sophisticated equipment that I have had to pleasure of owning for three years and I love everything about Pentair. Another reason I selected San Antonion Water Solutions is because they are Veteran owned and operated with a staff of Veterans they have employed. As a Veteran myself, I instantly felt their conviction to make sure that my family was taken care of with the right option instead of the most expensive option. My wife and I made our decision 15 minutes after Mike and Jennifer left our house. We called them and they were able to get us scheduled for installation the very next day. On the day of installation, the Master Installer for water purification systems whose name also happens to be Mike arrived early and was ready to go. I was extremely impressed by his advanced plumbing expertise, Chemical Literacy, electrical capability and advanced diagnostic acuity. Mike engineered the set up of my water softener and reverse osmosis system to absolute perfection. After that he made sure that my wife and I were both educated on the capabilities of the equipment before he left. The purchase was seamless, the installation was pristine, and I highly recommend their expertise to anyone needing water treatment.

Awesome business and vet-owned too! Both Mikes were awesome. They even did a same-day installation, can say enough about them. This included a water test at home in front of us for transparency. The whole company was easy to work with.

Mike, our sales representative, came to our home and took the time to thoroughly explain everything the water system does. He was extremely professional, knowledgeable, and personable throughout the entire process. As a family that recently completed a PCS move from North Carolina, we especially appreciated that the company actively supports military families. Mike even offered to lend a hand with a few things as we settled into our new home, which speaks volumes about his character and customer service. I cannot say enough good things about how wonderful he was to work with. Thank you for taking such great care of us! Additionally, our installation technician, Eric Hale, did an outstanding job. He was professional, informative, and completed the installation neatly and efficiently. Eric took the time to ensure we understood how everything worked and made sure we were completely satisfied before he left. His attention to detail and friendly attitude truly went above and beyond our expectations. Overall, I highly recommend San Antonio Water Solutions. From start to finish, the entire experience was professional, pleasant, and stress-free. The warranty offered on their systems is one of the best in the area, providing peace of mind that many big-box store options simply cannot match. If you’re considering a water treatment system, do yourself a favor and choose quality, expertise, and exceptional customer service. We are extremely happy with our decision and would recommend them without hesitation.

We have had our water system for four years now and have never had a problem. We do our yearly maintenance on it every year and it works great for our family of 6. Eric did his work efficiently and is very friendly!

Very happy with our water softener system!! Always great/fast customer service and knowledgeable technicians!! Eric did our yearly service was great to work with 🙂

This company is awesome! Everyone is so helpful and kind. I had them install my reverse osmosis system and I couldn’t be happier. Same day service and they went above and beyond throughout the whole process! Communication was fantastic too! I highly recommend them!

Great quality equipment, extremely professional friendly knowledgeable service, The service technician found that my house was plumbed wrong from the beginning. The technician found the problem where they had a T fitting off the main water supply. They got it corrected and I'm very happy with my new soft water system. I would highly recommend their friendly, knowledgeable, Professional service to others.

San antonio water Solutions are on top for keeping me updated on my system. The technician are very professional. Thank you! For your service. God bless you

The best

Jonathon was on time, quick and efficient to check our system and change out our filters.

Jonathon was extremely knowledgeable and helpful during the filter and carbon tank replacement.

The quality of the equipment they install is great. The yearly checks/filter maintenance are punctual, and the employees are friendly and thorough. Jonathan is representing the company well. Also ran into Mike H. The other day when we were out to dinner. Nice guy, and he remembered us.

Great service today, highly recommend getting a water softener!

Very knowledgeable with questions about my water softener.

Great company! I called outside of hours and got a call right back. They took care of my water softener and filter needs. Dealing with them was too easy. Rebecca kept everything sorted. Highly recommend!

They were on time! I was taught about where to replace salt. I absolutely recommend San Antonio Water Solutions.

This company is the BEST! We love our water softener system and highly recommend everyone should have one. One of the best investment we ever made!

Alec did an excellent job. He was thorough and detailed. I appreciate the craftsmanship and explanations. I highly recommend the company and Alec for a raise. 😊

Great company, had Jonathan out here today doing a service. His professionalism, and knowledge on what was performed why it was performed was fantastic. Transparency is key with this company and communication is 100% on point.

Jonathon arrived on time. He was very efficient with changing out the large carbon filter, the osmosis filters and water testing. Jonathan was very polite and professional.

Received great service and follow up from these guys. Recommended.

Came head of time, very curious and professional

Recently purchased a home water filtration system. Had a couple leak issues early on. The company acknowledged my correspondence quickly and their service rep Alec come out and fixed same day twice. Very good services and customer service overall and would recommend the company to family and friends.

Thanks, Mike. Extremely pleased and satisfied with the quality of the water in my home. The advice and installation process was super efficient. Thanks to you and the team at San Antonio Water Solutions.

Actually been with the company since my house was completed in 2020. Jonathan T provided excellent service and was even proactive of getting my spot bumped up early due to someone else canceling. Thanks for continuing great service

SA Water Solutions has been easy to work with and a professional company with good service. I have been with the company for almost 5 years. Their technician, Jonathan is very courteous and professional. They provide good warranty and annual maintenance that keeps my water system running smoothly.

Our technician Johnathan was very nice and professional. He was very knowledgeable about our system and showed us how to use it all. He was in and out quickly and got everything done in a timely manner. Very glad that our house came with this system and we can continue to work with this great company!

Thank you Jonathon. Very professional and answered all my questions.

Always do great job and happy with our system!

I have had a system for 2yrs now and I love the water quality and customer service provided. Recently had Jonathan come out to service my system. 10/10 would recommend.

Very professional, on time. I have never had trouble when I have it inspected yearly. Great job.

Jonathan was an awesome tech and well versed on his craft. Very efficient. Highly recommend A++

Received a great service today by Jonathan!

Always on time and professional! They come out once a year and complete annual maintenance, I never have to think about it! Set it and forget it!

Received great services from Jonathan today, recommend getting a water softener. Great job Jonathan.

Very quick with our service!

Highly recommend !!! You will not be disappointed

I really recommend this water system!

Prompt, efficient service

Great service …great water highly recommend getting a water softener

Quick and simple. Changed my filters, tested my water, and adjusted my softener settings to be more efficient. Great job!

Jonathan arrived on time. He was courteous, and addressed all our questions and concerns.

Jonathan was very informative and professional. Friendly and great service all the time.

Jonathon was here today to inspect system and change filter. I found him to be very knowledgeable and personable! We are very happy with our water system and everyone we have dealt with have been great!

Excellent service. The technician was friendly and well prepared. They updated the time of arrival and provided supplies needed for filter changes. Thanks so much!

Set an appointment for 11am and they promptly came out to replace water filters and check my water softener. Even helped me tighten the faucet that had been a little loose. 10/10 would recommend. Thank you

Great service Johnathan was professional and kind. Our service has been great.

Alec did a great job checking the system and replacing the RO filters. I’ve had the system for 3 years now and love it.

Love our water filtration system. Alec came by and he has talked us through everything. He’s very knowledgeable and patient.

I’ve had the Pro Elite for a couple of years, and this is by far the best system to get rid of fluoride and PFas. And thank you John for coming out to do the yearly maintenance to make sure the system is running properly.

Great service and friendly customer service.

I’ve had a wonderful experience with my water filtration service. I love the peace of mind that my daughters and I are drinking healthy, safe water with the added bonus of having cleaner pipes and easier home cleaning.

Excellent service. He came by did everything promptly and super friendly. Professional service to the max.

Purchased an under-sink RO and the quality of my drinking water is way better, as expected. Alec was great! He came over right on-time, was very friendly, and explained everything nicely. Although it was minimal, he also cleaned everything up afterwards. Highly recommend!

Noticed a huge difference in our water!! Not only did we notice the change in our drinking water, and ice but also a big change to our cleaning process! We spend less money thanks to using less on all of our cleaning supplies!! We are very pleased with our new water system!! Thank you so much San Antonio Water Solutions!!

Eric was fast, friendly and efficient when he came today for the yearly maintenance of our water softener and reverse osmosis systems. He was on time and clearly explained what he was doing. Highly recommend.

Alec and Eric were fast, friendly and efficient and explained everything they were doing when they replaced the filters today and checked my system to see all was working well. Update 4/5/25: Eric came today for the yearly maintenance of our system and filter replacement. He was on time and once again did a great job. Glad to have our water softener and filter system well maintained by Eric .

I want to thank Eric Hale from SA Water Solutions. Super professional, very thorough, and cleverly funny. He even walked us through the equipment and gave great tips. It was a very helpful. Can’t thank him enough.

Today the technician MR ALEC FORBES came out to do the servicing of my system and was very professional and knowledgeable of his job. He also was customer friendly and made it easy to communicate with him about the system and i would recommend him to do more services for other customers.

My water softener has been great. Wonderful experience from install to service. Always helpful and quick response to service. Alec was great during service and was very polite!

Eric and Alec were fantastic! Explained everything thoroughly and were very professional! Highly recommend this company for your water softener needs.

Eric & Jon did a phenomenal job with our water softener system install. I would highly recommend them to anyone!

Eric and Alec did I great job the experience was excellent

Great customer service from Eric & John, they explained everything thoroughly and provided great installation! Highly recommend!

Very thorough with testing my water softener and ensuring that my family knows what the terminology means when it comes to the water softener system working correctly.

Alec, Jon, and Eric did a great job! Water taste good too

Eric and Alic did an amazing job installing our system. Very professional and accommodating. Would definitely recommend this company and definitely these installers.

Eric and Mike came out today to set us up with a whole house water system. They were both very efficient and timely. They walked me through the process and made it easy.

Eric and Alec were excellent and very professional. Quick install and answered any questions we had.

Great install experience!

Eric, John and Alec did a great job installing and explaining all the protocols and procedures on how to properly use and maintain the system. Would highly recommend San Antonio water solutions and Eric’s team. Installers were very kind and professional and arrived on time. I was completely impressed with their professionalism and customer service, Exceeded my expectations.

Outstanding installation job of installing my brand new water softener Pentair Pro Elite, you San Antonio water solutions, I am Happy

Alec and Eric were friendly and knowledgeable, installation was seemless, RO system makes water taste amazing, water feels soft against my skin

Great work! No BS salesman to waste your time trying to earn his commission. I needed my system repaired as my resin had gone bad due to chlorine levels. In the process I found out I needed a carbon tank to help the resin last longer. While other highly rated companies wanted to up sell me and give me a brand new $6000 system, San Antonio water solutions identified my problem and gave me a FAIR quote. I quickly scheduled the repair. The tech even identified an error the previous company who had installed my system had made and quickly fixed it. I will be using this company in the future for all my water needs and they have earned my highest recommendation.

Eric, John and Alec did a great job. Thank you.

San Antonio water solutions is awesome came out next day to install after getting prequalified! Mike did the install quick and smooth.

Great and fast service. Highly recommend! Customer service is great everytime I call and installers were amazing and informative.

We just got our new pro-elite water treatment system today! Eric and Alec were amazing, professional and answered all of my questions! I would highly recommend SAWS (not to be confused with the city water company) for your water treatment needs!

Great customer service from Mike and Eric very helpful and knowledgeable about the system. Thanks for the hard work on installing my new water softener system!

San antonio water solutions, amazing water filtration/softener system, i really like the lifetime warranty! The technicians Eric and Alex did an amazing job with the installation! Super fast, very professional!!!

Eric,Mike and Alec did a great job and highly recommend to any new or old home! Quick and efficient.

Mike and Eric were very respectful and professional when installing our system on our home. Looking forward to testing out the new water.

Fast, professional, and excellent! Eric and Alec were very friendly and explained every step of the process.

I can’t thank San Antonio Water Solutions enough for taking quick and excellent care of me with the installation of my new Pentair Pro Elite and RO Drinking Water Systems. The technicians were super pleasant, efficient thorough in explaining the systems and their operation to me. Also bonus point for them not minding my curious dogs coming to “supervise” or get some good scritches from them while they worked.

Great Service from Pentair. Easy and reliable installation and process. Thanks for giving my family clean water.

Fast service, professional! Highly recommend

Great experience! Professional and efficient. Highly recommend if you need a water softener!

Eric did a great job with my yearly maintenance appointment. He was thorough and professional in the way he conducted the work. He also educated me on the importance of regularly checking under my sink for any leaks, and even showed me where the water shut off valve is if a leak were to arise. I am a happy customer of SA Water Solutions.

We’ve been using alkaline water for years and San Antonio water solutions has provided us outstanding service. They answer all the questions needed and responds very quickly!!

I’ve had the filter and the alkaline filter system now for three years. I’m more than satisfied with the level of service form the techs who come annually and the clarity of the water!

Mike Meloccaro was exceptional in terms of service and was very thorough throughout the whole process

Very knowledgeable and polite crew Mike, Alec and Jon. Installed our system in few hours and had us up and running.

Eric and Alec did an amazing job with installation and thoroughly explaining the system as well as answering all of our questions. Would highly recommend!!

Great experience. Aleck and Erik worked super fast and were very knowledgeable about the equipment.

Alec and Erik did a great job. 👍🏼

Eric & Alec came by today and serviced the system in our office. Always professional, and LOVE knowing we have clean water for drinking!

Alec and Eric were very knowledgeable and professional. They were in and out in a very short time and answered all of my questions to my satisfaction.

Certainly! Here's a hypothetical long and positive review for a water softener installation company: --- I recently had the pleasure of working with XYZ Water Softeners for the installation of a water softening system in my home, and I cannot recommend them highly enough. From start to finish, the entire process was seamless, professional, and extremely satisfying. First and foremost, the staff at XYZ Water Softeners were incredibly knowledgeable and helpful. They took the time to thoroughly explain the benefits of a water softening system, as well as the different options available to me based on my specific needs. Their expertise and attention to detail gave me confidence that I was making the right choice for my home. The installation process itself was a breeze. The technicians arrived promptly at the scheduled time and worked efficiently to set up the system in my home. They were courteous, respectful of my space, and took the time to answer any questions I had throughout the installation process. I was impressed by their professionalism and expertise. Since having the water softening system installed, I have noticed a significant improvement in the quality of my water. The difference is truly remarkable – my skin feels softer, my clothes are cleaner and brighter, and I no longer have to deal with the negative effects of hard water in my home. I am so grateful to XYZ Water Softeners for providing me with a solution that has greatly improved my quality of life. In addition to their exceptional service and high-quality products, XYZ Water Softeners also offer competitive pricing and excellent customer support. They truly go above and beyond to ensure customer satisfaction, and it shows in every aspect of their business. Overall, my experience with XYZ Water Softeners was nothing short of fantastic. I am thrilled with the results of the water softening system in my home, and I am so grateful to have worked with such a reputable and reliable company. If you are in need of a water softening system for your home, look no further than XYZ Water Softeners – you won't be disappointed! --- Remember, when writing a review, it's important to be honest and provide specific details about your experience to help others make informed decisions.